Shipping policy

At Tell Me Your Story Books, we work with a trusted fulfillment partner to carefully package and ship every order.

Processing Time

Orders are typically processed and shipped within 1–2 business days.

• Business days are Monday through Friday
• Orders are not processed or shipped on weekends or U.S. federal holidays

Shipping Time

Delivery times vary based on your location and the shipping method selected at checkout. Most orders arrive within 3–7 business days after shipment.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delays

While we do our best to ensure timely delivery, delays may occur due to:

• Carrier issues
• Weather conditions
• High shipping volumes (especially during holidays)

We appreciate your patience in these situations.